Account takeovers generally happen because people have accessed your login information.

Somebody has had over my account

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That will take place in a ways that are few. The easiest, needless to say, is using a password that’s simple to imagine. Another option is because of a data breach on another site. Then your accounts on all of them have the potential to be taken over if one site has a security breach if you use the same password on several different sites or services. Lists as well as your current email address and passwords could be sold to actors that are bad will attempt your password on many different sites until they find the one that works. This site lets you enter your email and see if an account is had by you on another site which was suffering from an information breach.

Your account that is okCupid may been absorbed if you notice the immediate following

We are able to guarantee you that OkCupid is protected. All passwords on OkCupid are encrypted and never also support staff is able to see what they’re.

If you received a notification that we noticed suspicious task in your account

We’ve already locked out anyone utilizing your account and changed your password for you personally. Utilize the link in the email to ch se a new password. If the hyper link directs you to a page that is expired you may have to clear your snacks and cache.

If you suspect your account is absorbed and have now not gotten a contact from us

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Step 1. Make sure the email address on your own account is still yours. Should your email address is changed, please contact support (see “If you will need Elite dating site extra assistance”).

Step 2. Change your password

Option One Go right to the password reset page and enter your current email address. This may automatically log you away, change your password, and send you a login url to go with a brand new password.

Choice Two visit your Account Settings page and ch se a password that is new.

Step 3. Add your phone quantity to your account for Two Factor Authentication / login via SMS in place of a password

If you need additional assistance

Please inform us by emailing support@okcupid if you want additional help.

If the email address on your account was changed and you can’t back change it

  • If you’ll need a reimbursement for purchases made under your account
  • If you cannot log into your account again
  • How exactly to protect your OkCupid account

    At support@okcupid for further help in the event that you nevertheless require help, it is possible to email us

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